Descrição da Função

 Join the Digital Finance Revolution!

Customer Service Agent French Speaker
Are you ready to be part of an industry thats redefining the future of money?
Cryptocurrencies are transforming the financial world, offering faster, safer, and more inclusive solutions.
 Why choose the crypto industry?
Working in crypto means being at the forefront of innovation, in a sector that blends blockchain technology, financial freedom, and global impact. Youll grow with the industry, learn every day, and be part of a community thats reshaping the future of finance.

 What youll do:
Collaborate with a dynamic, customer-focused team;
Provide multichannel support (phone, messaging, and email) to French-speaking customers;
Ensure a secure, smooth, and personalized user experience;
Use tools such as Google Sheets, Docs, Excel, and Word.

 What were looking for:
High school diploma (12th grade) mandatory;
French level C1/C2 mandatory;
English level B2 mandatory;
Minimum 6 months of customer service experience;
Strong communication skills, attention to detail, and customer focus;
Flexibility to work in a fast-paced and evolving environment.

 Nice to have:
Experience in FinTech or Crypto companies;
Genuine interest in the crypto economy and digital innovation;
Familiarity with CRM systems and multitasking abilities.

 What we offer:
Direct contract with the client;
Initial and ongoing training;
Base salary Meal allowance Language bonus.
Meal allowance with the option to receive it via meal card.

 Location: Lisbon
 Schedule: Full-time with rotating shifts from Monday to Sunday

 Apply now and help us build the future of digital finance!


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